Facebook Users Set Up Fan Group(s) for Suicide Pilot
Update: Ok, make that multiple Facebook groups…(via Business Insider)
Original Article: By now, you’ve probably heard the news that Joseph Andrew Stack intentionally flew a plane into an IRS building in Austin, Texas. He appeared to have left a rant at EmbeddedArt.com before he did it, but the site has since been taken offline, and replaced with the following message:
This website has been taken offline due to the sensitive nature of the events that transpired in Texas this morning and in compliance with a request from the FBI. To see an archived version of the original letter, please go here: http://www.thesmokinggun.com/archive/years/2010/0218102stack1.html. Please visit our forum if you wish to discuss anything related to this incident: Texas crash pilot left suicide note on Web site – embeddedart.com.
Regards,
T35 Hosting – www.T35.com
Stack has already had a Facebook Fan Group set up in his “honor” by people admiring what he has done. At the time of this writing, it already has over 160 fans. Some on the page are praising what he did, while others are calling him and his fans names. Social media at its finest.
On an interesting side note, Google doesn’t appear to be displaying its real-time search results for “Austin” or “Texas”. I just find this slightly odd, being how it is one of the day’s biggest news stories. To be fair, the results do show up for queries like “IRS”, “plane”, and “crash”. This shows another example of where the feature still has some room for improvement.
Grading Google’s Marketing Practices Based On Google’s Standards?
The following is a guest post by Slaven Radic.
The Google Buzz team has had quite a week. Their new product quickly lived up to its name, though mostly for the wrong reasons, generating buzz about its own privacy issues. Calling the original Google Buzz privacy settings lax would be a gross understatement. It created a storm of complaints, best put in perspective by Harriet Jacobs in her F*ck You, Google piece.
In short, when you logged into your Gmail account Google simply took all of your frequent contacts and mashed them up into an active social network without much input from people they were connecting. If you exchanged a lot of emails with your editor and your under-cover sources from the same Gmail account, now they were connected through your public profile if you didn’t happen to catch the Buzz opt-out checkbox. Or what about using the same Gmail account for emailing your husband and your boyfriend? Well now they’re introduced – you’re welcome.
Yes, sounds like a pretty naïve and reckless way to implement a major feature but Google protested that they just wanted to help and meant no evil. After all, their CEO Eric Schmidt had an interesting take on expectations for privacy online: “If you have something that you don’t want anyone to know, maybe you shouldn’t be doing it in the first place”. That was said nary two months before Google Buzz launched – I guess people like Harriet Jacobs and her abusive ex-husband just didn’t listen.
Oops, Our Bad: Thanks For All the Users…
Since the launch, Google has done an amazingly quick about-face and pledged to do better. The latest set of changes make signing up for Buzz a tangibly more transparent experience, probably what it should have been at launch time. The press has mostly applauded their quick response and patted Google on the back for their responsiveness and keen focus on Gmail user experience.
But let’s see what Google’s naiveté about privacy issues meant for Google Buzz:
- 9 million posts and comments
- 300,000 mobile check-ins per day
- Buzz already rivals Twitter for sheer network size
Those are some pretty impressive numbers for any online launch, but to achieve this in under three days is just unheard of. Actually, there are businesses that do generate this level of interests from their prospects in that short of a time-frame and Gmail deals with them on a daily basis: spammers.
The ‘9 Million-Post’ Question
The question is did Google simply make a “mistake” and not consider these fairly serious privacy issues, or did the massive amount of spam Gmail churns through each day actually demonstrate effectiveness of a new business model?
The former is hard to believe when you consider the army of privacy lawyers Google has and their job to review privacy considerations in revenue-generating AdSense programs. This is especially critical in Gmail, where you are shown ads based on emails you exchange. Gmail achieves this by reading through all your email and matching you up with advertisers interested in addressing your daily struggles. After the initial outrage over this concept a few years ago most users have resigned to trust Google that they have their best interests in mind.
Your Trust, Google’s Toilet Paper
Google Buzz violates this trust in a serious way. In light of Google’s experience in this field, it is hard not to take Google’s mea culpa with a huge dose of skepticism. After all, if Google had made Buzz an opt-in service – something that users had to enable rather than be tricked into joining – they would be just another social network trying to compete with Facebook and Twitter.
Leveraging millions of Gmail users was a shortcut simply too tempting to avoid. The fact that Google decided to revise Google Buzz activation process over the weekend is simply a red herring: they only needed a few days to convert some of the hundred million plus Gmail users into millions of Buzz users, and become the de-facto Twitter competitor over a single long weekend.
Google “fixing” this privacy snafu a few days later is equivalent to spammers adding an “Unsubscribe” link to an email that’s already done its damage.
The strong impression from the last few days is that Gmail users were a pawn in a very cynical game: Google trying desperately to become a player in the social networking space, after the Orkut launch and their acquisition of a handful of other companies in this space failed to produce results.
We’re Not Evil
This is a tough act to pull off when your motto is Don’t Be Evil. It’s been said that eventually Google’s shareholders will push it to make product moves and decisions that end up hurting its brand in a quest for monetization. It will be interesting to see if Google comes out of this with their motto intact.
Some Ways to Enjoy the 2010 Winter Olympics Online
As the Olympics get underway, fans have a lot of options to engage online. Many popular sites on the web are involved in a variety of ways.
Google
Google allows you to take a virtual tour of the Olympics in 3D. They recently released updates in Google Earth’s 3D Buildings layer, which showcase Olympic venues (54 buildings). Models range from downtown event centers to ski lifts and spectator bleachers. The Official site for the Olympics uses the models itself.
Vectoral Elevation has “an interactive artwork” that allows users to direct light beams and transform Vancouver’s skyline until the end of the month using a custom interface built on Google Earth and Map APIs. It lets users design big light sculptures by directing 20 robotic searchlights located around English Bay.
Google has also taken Street View to Olympics country:
Bing
Microsoft launched a new Bing Maps application that pulls photos from Flickr, associates them with Bing Maps Streetside photos, and overlays them stretching the photo to form fit where in the world it belongs. The app is currently available in Vancouver (among several other places).
Bing actually has a Winter Olympics-specific Maps app as well. “In coordination with NBCOlympics.com, get up to the minute information about the 2010 Winter Olympics in everything from venues to news,” says Bing’s Chris Pendleton. “Click the Venues bar on the left to see the different venues where the events are taking place. Click the Medal Count bar to see every country mapped out with the number of bronze, silver and gold medals awarded to the respective country. Click the Winter Games News and Blogs to get the latest information about the Winter Olympic Games from news sources and bloggers on site. Finally, check out the Winter Games Tweets which filters information from our Twitter Maps application specific to the Olympics.” Bing talks about more Vancouver apps that feature Bing Maps here.
Bing is also giving its home page some Olympics love. It will be updating it with various photos from the events. “And while we’ll show some winners, this won’t be the standard parade of medalists,” says Bing’s Stephanie Horstmanshof. “We’re out to show the great moments from the games: the alpine skier from Ghana, the debut of Ski Cross as an Olympic event, anything to do with curling—all with the stunning imagery that you’ve come to expect on the Bing homepage.”
More ways that Bing and MSN are involved in the Olympics are discussed here.
Yahoo/Flickr
Yahoo has a games-dedicated site, as well as a new Olympic mobile site at m.yahoo.com/olympics. This will provide coverage with live results, upcoming events, medal counts, photos, news, commentary, etc.
Yahoo also has a Yahoo Sports Olympics Coverage app for My Yahoo, that gives you more such information.
On Yahoo’s Flickr, the IOC, the official governing body of the Olympics, has set up their official Olympic photo group for people to share their photos of the events and of Vancouver.
The IOC also has an official Olympic Games Page on Facebook. “Through the page, you can stay updated on activities and events at the Games, while sharing your own stories about what the Olympics mean to you,” says Alex Huot, head of social media for the IOC. “You’ll even be able to stay updated on future games even after this year’s Winter Olympics end.”
Alex also encourages people to use Facebook to become a fan of athletes and Olympics teams, play the Vancouver 2010 Official Minigame, and share photos.
Twitter has a list of verified athletes from the Olympics who will be tweeting. Fans will of course be tweeting non-stop about things that happen at the Olympics throughout the events.
These are just a few of many ways fans of the Olympics can engage with the events on the web. How are you planning on staying connected?
Consumers Favor Companies Engaged With Social Media
A majority of consumers react positively when companies respond to postings on social media sites, indicating the value of the channel as way to engage people in a dialogue while building a company’s image, reputation and brand, according to a new study by The Center for Client Retention.
The study found 55 percent of consumers felt positively when companies responded to a social media posting, with only 5 percent reacting negatively and 40 percent remaining neutral.
Twenty-two companies consisting of Fortune 500 and Fortune 100 companies, provided information on their social media policies to see how it compared with their consumers’ expectations. The study included feedback from 27,000 consumers about their use and impressions of social media.
“This is a significant finding for the 22 companies and reinforces the value of monitoring social media sites,” said Richard Shapiro, CEO, TCFCR.
“However, it’s critical for companies to be aware of the fine line between using social media to connect with customers versus being in a constant selling mode.”
Other key highlights include:
- 60% of consumers engage in social media sites (62% women, 57% men).
- While the overall social media usage averaged 60%, the percentages by age closely mirrored the general population with 35 year olds and younger using it 80% of the time or more and 36 to 50 year olds using it an average of 60% of the time. Of those consumers in their 70’s and 80’s, 21% are visiting social media sites.
- Slightly more than 85% consumers utilize on Facebook, where all the participating companies have a presence, 38% on YouTube, 19% on MySpace, and almost 13% on Twitter.
- One in ten consumers who did contact consumer affairs departments from the 22 companies polled posted dialogue to a social media site. 58% percent of the women posted a positive comment, compared to 49% for men. 35% of the males posted a negative comment versus 26% of women.
Facebook Apps and Games Dashboards On the Way
Facebook will be launching the Games Dashboard and the Applications Dashboard in the coming weeks. The company says these will make it easier for users to interact with their apps, and will provide new communication channels from the home page.
“Once launched to users, the dashboards will serve as a personalized destination on Facebook for users to interact with their favorite applications, discover news ones and receive application updates related to recent activity,” a spokesperson for Facebook tells WebProNews. “For developers, the Applications and Games dashboards will provide new opportunities for communication with users, as well as discoverability of their applications.”
On the Facebook Developer Blog, Jordan M. Alperin outlines the following features:
- Recently used applications and games: The top section of the dashboards will prominently display applications that a user has recently interacted with, making it easy to reengage with the applications they use most often. This section will also include a link to a page where users can see all of the applications they have interacted with, whether or not they have been bookmarked.
- News items: Applications will have the ability to display news stories, giving you the ability to communicate with your users and alert them to news related to your application, such as, “It’s your turn in a game against Jared” or “The leaderboard was reset 6 hours ago, come play!” You’ll have the option to set global news items, which will be visible to all users, or personal news items, which target a specific user. The news component will appear as a text field next to each application in the dashboard.
- Mentioning Users: Using simple syntax, you can render users’ names and links to their profiles in news and activities.
- Your Friends’ Recent Activity: The dashboards will display some of the applications that a user’s friends are using along with information about relevant activities within the application. You’ll set these activity stories via the Dashboard API.
- Your Friends Play: Another way we’ll help users discover new applications is by showing them a number of their friends who frequently use applications, and the applications those friends use.
- Directory: The Directory section of the dashboard will show the applications that currently appear in the “Applications You May Like” section of the Application Directory. We will also link to the Application Directory in this section.
- Suggestions: On the right hand side we’ll have a Suggestions area where Facebook will highlight applications we think users might like, based on the applications they and their friends are using.
- Counters and home page placement: “Games” and “Applications” links will appear on users’ home pages and will link to the dashboards, once the new home page launches to users in the coming weeks. Bookmarked applications will also have prominence on the home page, and can be accompanied by Counters that you can set to let users know there are actions for them to take within your applications.
Here is what the Games Dashboard looks like:
Earlier this week, Facebook announced that users can receive notifications from apps in their email. Also, they will phase out updates from apps in the notifications channel on Facebook.
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