Is it Becoming Less Critical For Businesses to Have Websites?

February 21, 2010 by Adrian Ang · Leave a Comment
Filed under: Uncategorized 

I don’t think there’s any question that you need a web presence to survive in today’s business climate. But do you still need a traditional website, or has the web moved on in that regard?

Do you still need a website to be successful online? Share your thoughts.

First off, let me be perfectly clear in that I’m not advising anybody not to have a website. That said, there are a lot of ways to have a web presence without actually having a site, and let’s face it – maintaining a site (let alone a successful one) takes time, money, and resources.

According to data from Compete, Facebook has become a bigger traffic source than Google for some sites, and for many others, it is right up there with Google as a major traffic source. If it can drive the traffic, then that means the people are already at Facebook. You can be on Facebook without having your own website. Businesses can build a Facebook Page, complete with analytics provided by Facebook itself, and they can spend time making that page a good one. Here are some tips on how to do that. Facebook pages are perfectly capable of being found in search engines. In fact, they are often right on the first results page.

You know what else is often right on the first page? A set of local search results from Google Maps, courtesy of Google’s Universal Search integration. Within those results (which are very often right at the top of the SERP) are links to individual businesses’ “Place Pages”. From here, users can find coupons, reviews, store hours, etc. There is a very good chance users will find this before they find your site anyway.

Local results for coffee

Google is actually going to great lengths to get people using these Place Pages. They are even sending out stickers with barcodes for stores to hang on their windows. When a user scans this barcode with their mobile phone, they will be taken to the business’ Place Page. Social media profiles can also appear on these pages (although so can website links of course).

I probably don’t have to tell you that the web is rapidly becoming more mobile. Smartphone usage and mobile broadband subscriptions continue to accelerate, and people are using a variety of devices, operating systems, browsers, and apps. Making sure you have a site that looks right across all of these is no easy task. This is not so much of a worry when it comes to Facebook pages, Google Place Pages, and other third-party entities.

In many cases, it seems that small business sites are becoming harder to find through organic search. If you look you can find them, but users want convenience, and they are probably not going to look too hard if they can find what they are looking for on the first search results page (or right within Facebook where they’re already spending their time).

Social profiles show in up in search, and often early. The very nature of social media is viral. If one Facebook user becomes a fan of your Facebook page, that user’s friends are going to see it. Then, maybe a couple of them also become fans. Then maybe a couple of their friends become fans, and that trend can continue on and on. The more people who become fans, and the more exposure that page gets, the more chance that page has of acquiring links, which of course can lead to better search engine rankings, not to mention a larger presence on Facebook itself, where a large percentage of Internet users are already spending a great deal of their time. Your reputation and following within the social networks themselves may do your profile well in the eyes of Google too.

If you sell things online, there are obviously many different options out there without having to sell from your own site. In fact, even Facebook and e-commerce are on the road to becoming more and more closely attached. People can buy/sell physical goods through Facebook.

A great deal of focus has been placed on Facebook in this article for the simple fact that it is the world’s most popular social network. That could all change in time. But that doesn’t mean the points would not sill apply to other services. Google is going to be placing a lot of emphasis on Google Buzz this year, and it’s going to become integrated with more and more Google products. Currently, Google profiles are kind of the central place for a Buzz presence. Users can include any links they wish right into that profile (Facebook page, Twitter account, blog, eBay/Amazon listings, etc.)There’s no telling how big Buzz can be, and there’s always the possibility that something else will come along and take the world by storm. And that is one of the reasons…

Why it Still Pays to Have a Site

Can you be successful without a site? I think so. However, having a site gives you a more stable foundation, and still creates more opportunities than if you didn’t have one. When you have a site, you have control. You don’t have to adhere to the policy guidelines of any third-party platform. If Facebook decides to shut its Pages down (as Yahoo did with GeoCities, for example), you still have your own site that they can’t touch. For that matter, having your own site certainly lends credibility to your brand.

Still, social networks continue to work on making data more freely able to flow among one another via a number of open standards like Activity Streams, AtomPub, OAuth, PubSubHubbub, Salmon and WebFinger. “The idea is that someday, any host on the web should be able to implement these open protocols and send messages back and forth in real time with users from any network, without any one company in the middle,” says Google software engineer DeWitt Clinton. “The web contains the social graph, the protocols are standard web protocols, the messages can contain whatever crazy stuff people think to put in them. Google Buzz will be just another node (a very good node, I hope) among many peers. Users of any two systems should be able to send updates back and forth, federate comments, share photos, send @replies, etc., without needing Google in the middle and without using a Google-specific protocol or format.”

Google itself, even has its own site dedicated to making user data for its various products exportable. That’s just Google, but the web in general appears to be moving more in this direction.

I’m not saying that you shouldn’t have a site, or even that you don’t need one, but I think it’s an interesting discussion. For now, I’m going to say having your own site is still in your best interest, but has a more social Internet with more portable data made a standalone site less critical? Is having a website going to be less important in the future? I’d be interested to hear your thoughts on the subject. Comment here.

Share and Enjoy:
  • Digg
  • del.icio.us
  • Facebook
  • NewsVine
  • Reddit
  • StumbleUpon
  • Google
  • Yahoo! Buzz
  • Twitter
  • Technorati
  • Live
  • LinkedIn
  • MySpace

Which Smartphones Emit The Most Radiation?

February 21, 2010 by Adrian Ang · Leave a Comment
Filed under: Uncategorized 

Motorola Droid, BlackBerry Bold 9700, LG Chocolate Touch and HTC Nexus One are pushing the limits of radiofrequency radiation safety limits set by the Federal Communications Commission, according to a new report from the Environmental Working Group (EWG).

The EWG says the ads and good ratings for those smartphones do not reveal they are some of the highest radiation emitters among the phones currently on the market.

The report found there are three new phones that emit significantly less radiation including Motorola Brute, Pantech Impact and Samsung Mythic.

High-Radiation-Phones

“A number of health agencies around the world advise people to reduce exposures to cell phone radiation, driven by recent studies raising questions about the safety of this radiation, particularly for children,” said Jane Houlihan, senior vice president for research at Environmental Working Group.

“That’s why it’s essential for consumers to have radiation output information before they purchase phones for themselves and their families.”

EWG has updated its online consumer guide to cell phone radiation, launched last year, to cover the latest mobile devices. The guide contains information on more than 1,000 cell phones and smartphones available in the U.S.

Share and Enjoy:
  • Digg
  • del.icio.us
  • Facebook
  • NewsVine
  • Reddit
  • StumbleUpon
  • Google
  • Yahoo! Buzz
  • Twitter
  • Technorati
  • Live
  • LinkedIn
  • MySpace

How To Start A Web Business And Survive

February 21, 2010 by Adrian Ang · Leave a Comment
Filed under: SEO, Uncategorized 

An SEOBook reader, Josephbm91, outlined a problem many of us have faced: when you’re starting out, it’s easy for clients to walk all over you.

So let’s take a look at strategies for those starting out, be it in SEO, web design, or other small, web-based businesses. Those of you who have established web businesses, it would be great if you could share your experiences and strategies in the comments :)

Making The Start

How do you make the start? You’ve got a computer, an internet connection, and a few ideas. How do you get from that point to a thriving business, when you have no customer base, no money and no experience?

Yeah, it’s hard.

But you’ll literally work through it :)

Society Is Testing You To See If You’re Serious

Ask anyone in business, sports, music or any other competitive human endeavor how they got recognized in their given field. They’ll most likely tell you it didn’t happen overnight. Whilst talent, luck and having the right connections play a part, the one trait common to those who succeed is persistent hard work.

In Outliers, a book about how people achieve extraordinary things, Malcolm Gladwell found that to achieve mastery in anything – be it golf, webdesign, programming, music, fashion – takes roughly the same amount of time: 10,000 hours.

Thankfully, we don’t need to be masters at running a small business before we start one, else no one would ever do so. But the underlying idea is sound – persistent hard work is the key to success.

Being persistent sends a message to those around you, including potential customers, that you’re serious about what your doing. If they see you often enough, doing the thing you say you do, then you’ll eventually be recognized for it.

So if you feel you need to prove yourself, you’re right. Society actually demands you do.

What Is Worth Getting Serious About?

Many people start businesses because they enjoying doing something. Someone who plays sport may have the desire to be paid a good living wage for playing the game she loves. Someone is good at art, so he wants to be a designer.

Whilst there is nothing wrong with this approach – having a genuine passion for something will help you get through the rough times – I’m sure you can spot the potential problem. There might be a LOT of people who have a passion for the same thing. The more people who want to do something, the more effort you need to put in in order to stand out.

In terms of sport, it’s relatively straighforward. The sprinter with the fastest times gets recognized and progresses. Those sprinters with slower times either get better, or go find something else to do. In business, its a little more complicated, but the principle remains the same.

You need to stand out.

Supply And Demand

Think carefully about supply and demand. Ask yourself: is there sufficient demand for what I want to do?

Let’s say you want to do web design. Is there demand? Why, yes, the demand for web design services is almost infinite. New companies start every minute, and most of them will need a web presence. Established companies who already have a web presence change their design from time to time, thus creating even more demand.

All good.

Now let’s look at the supply side.

How many people want to be web designers. The answer is: quite a few. In fact, it would appear that web design demand is more than met by the supply of web designers. What happens in such situations is there is a downward pressure on prices, because those who create demand have a lot of supply to choose from.

The world is oversupplied with web designers. At least, it’s oversupplied by people who call themselves web designers. There’s a difference, of course, between someone who owns the tools of production and those who use those tools well to solve business problems. Owning a camera does not make someone a commercial photographer. Likewise, those with the most artistic design skills may make lousy web designers if they aren’t focused on business aspects.

Recognizing the reality of the situation might may you reconsider your choice of career, and opt for an area where there is heavy demand and short supply instead.

Another way to face this problem is to differentiate. Can you do something better than other designers? You may be highly skilled in contemporary graphic design, in which case you may choose to place strong emphasis on displaying your portfolio, and target the type of clients who appreciate – and will pay for – this expertise.

You may have, or can acquire, detailed market knowledge in one particular niche – i.e. travel sites, real estate sites, etc. Clients, generally speaking, are a lot more comfortable with providers who understand their area of business. You have an advantage if you can speak their language, rather than just the self-absorbed language of design forums.

Can you focus on a geographic area? i.e. the immediate area where you live. Sometimes, people want to deal with someone local.

What is the thing you can do for which there is a market? If there are too many competitors in that market, then slice that market up until you can find a niche. Aim to be top of that niche. Then put in persistent effort working that niche in order to build reputation.

Chris Pearson gave away a number of popular free Wordpress themes on his site, created designs for popular sites (including Copyblogger & SEO Book), and then created the Thesis theme for web developers, which has since done 7 figures in sales volume. Yes Wordpress themes have become commoditized, but due to his strong marketing and continual increase in product value he was able to differentiate & build a solid business model. In his own words on starting out, Chris wrote:

Before I launched Thesis, I created a few free WordPress themes that became extremely popular. Although these themes defined the early stages of my career, they are really nothing more than visible markers of a learning process that continues today with Thesis.

Establishing Yourself

Once you’ve decided on an angle, you then need to establish yourself. Society wants to see how serious you are.

It is very difficult to market a business without some form of track record. But every business needs to start somewhere, and they don’t start with a track record. So, the most important task for someone starting out – in any occupation – is to get one.

One way to get a track record is to treat your first few jobs as a marketing cost. This is the cost of establishing a reputation, and if you make any money at all from these first few jobs, it’s a bonus. The aim is to get referrals and a portfolio of work.

Approach charities or small local business who need a web presence and offer your services for a deeply discounted rate, or for free. It’s a win-win for both parties, because they may not be able to afford web design, and you need their testimonials and experience.

Be sure to make it clear that the job is being done at a discounted rate, and let them know what your usual rate it. This way, they’ll perceive value, and won’t be in for a shock when you ramp your prices up for any future work. Focus on building a positive relationship with these clients. If they are happy with your work, they may well refer you to others.

Once you have a track record, the risk to a future customer of hiring you is diminished. You become a known quantity, which puts you above the wanna-bes.

Is this working for free? Some might consider it that way, but it could also be seen as just another marketing expense, like advertising. Many businesses, including big, established businesses, give away products and services – in the form of loss leaders – in order to help get their foot in the door. People who train for careers pay to learn, whilst as a freelancer, you can potentially learn on the job for free. Clients can teach you a lot about your own business , especially where your strengths and weaknesses lie.

Pricing

It’s important not to stay cheap or free, however.

Some think the easiest way to get business is to undercut competitors on price. This can be a self defeating strategy, especially for the sole operator, for a number of reasons:

You get cheap clients – people who seek the lowest price probably aren’t placing much value on what you do. These type of clients, ironically, can also be the most demanding. They want the most for the least, and will often push you on the amount of work you deliver.

Someone else can always undercut you. There will always be a competitor who has a cost base lower than you do. From there, you’re locked in a no-win race to the bottom.

If it looks cheap, it is cheap. It’s human nature not to value something that is cheap, and place a lot of value on something that is expensive. In the book How We Decide, by Jonah Lehrer, the author describes an experiment conducted with wine. Participants were told one bottle was cheap and one was expensive. The expensive bottle got rave reviews from tasters, and the cheap one – not so good. However, the labels were switched. The expensive wine was actually the cheap wine.

Perception counts for a lot.

So if your angle is cheap, make sure your margins are still high enough to sustain you. Only you know how much you need to survive at any given time.

Alternatively, target ruthlessly, either by offering a superior, needed product, more niche know-how, or find some other angle where there is untapped demand. Be prepared to prove your worth by providing case studies describing how you’ve solved people’s business problems in the past.

Got any other tips for those starting out? It would be great if you can share what you know :)

Share and Enjoy:
  • Digg
  • del.icio.us
  • Facebook
  • NewsVine
  • Reddit
  • StumbleUpon
  • Google
  • Yahoo! Buzz
  • Twitter
  • Technorati
  • Live
  • LinkedIn
  • MySpace

Apple Holds iTunes Contest Marking 10 Billionth Download

February 14, 2010 by Adrian Ang · Leave a Comment
Filed under: Uncategorized 

Apple is holding a contest on iTunes called “Countdown to 10 Billion Song Downloads.”

The user who downloads the 10 billionth song from iTunes will receive a $10,000 gift card from Apple.

iTunes changed the way you buy music, making songs and albums available for download, day or night,” Apple said.

iTunes-gift-card

“Seven years later, we’re about to celebrate our biggest milestone for music, yet – 10 billion songs downloaded. Buy a song, and if it’s the 10 billionth download, you could win a $10,000 iTunes Gift Card. It’s our way of saying thanks.”

Users will be automatically entered in the contest by downloading a song from iTunes Store or they have an option to enter the contest for free by filling out an online form.  Apple says the promotion is limited to 25 entries per day, per user.

Share and Enjoy:
  • Digg
  • del.icio.us
  • Facebook
  • NewsVine
  • Reddit
  • StumbleUpon
  • Google
  • Yahoo! Buzz
  • Twitter
  • Technorati
  • Live
  • LinkedIn
  • MySpace

Some Ways to Enjoy the 2010 Winter Olympics Online

February 14, 2010 by Adrian Ang · Leave a Comment
Filed under: Uncategorized 

As the Olympics get underway, fans have a lot of options to engage online. Many popular sites on the web are involved in a variety of ways.

Google

Google allows you to take a virtual tour of the Olympics in 3D. They recently released updates in Google Earth’s 3D Buildings layer, which showcase Olympic venues (54 buildings). Models range from downtown event centers to ski lifts and spectator bleachers. The Official site for the Olympics uses the models itself.

Vectoral Elevation has “an interactive artwork” that allows users to direct light beams and transform Vancouver’s skyline until the end of the month using a custom interface built on Google Earth and Map APIs. It lets users design big light sculptures by directing 20 robotic searchlights located around English Bay.

Google has also taken Street View to Olympics country:

Bing

Microsoft launched a new Bing Maps application that pulls photos from Flickr, associates them with Bing Maps Streetside photos, and overlays them stretching the photo to form fit where in the world it belongs. The app is currently available in Vancouver (among several other places).

Bing actually has a Winter Olympics-specific Maps app as well. “In coordination with NBCOlympics.com, get up to the minute information about the 2010 Winter Olympics in everything from venues to news,” says Bing’s Chris Pendleton. “Click the Venues bar on the left to see the different venues where the events are taking place. Click the Medal Count bar to see every country mapped out with the number of bronze, silver and gold medals awarded to the respective country. Click the Winter Games News and Blogs to get the latest information about the Winter Olympic Games from news sources and bloggers on site. Finally, check out the Winter Games Tweets which filters information from our Twitter Maps application specific to the Olympics.” Bing talks about more Vancouver apps that feature Bing Maps here.

Bing Winter Games

Bing is also giving its home page some Olympics love. It will be updating it with various photos from the events. “And while we’ll show some winners, this won’t be the standard parade of medalists,” says Bing’s Stephanie Horstmanshof. “We’re out to show the great moments from the games: the alpine skier from Ghana, the debut of Ski Cross as an Olympic event, anything to do with curling—all with the stunning imagery that you’ve come to expect on the Bing homepage.”

More ways that Bing and MSN are involved in the Olympics are discussed here.

Yahoo/Flickr

Yahoo has a games-dedicated site, as well as a new Olympic mobile site at m.yahoo.com/olympics. This will provide coverage with live results, upcoming events, medal counts, photos, news, commentary, etc.

Yahoo also has a Yahoo Sports Olympics Coverage app for My Yahoo, that gives you more such information.

On Yahoo’s Flickr, the IOC, the official governing body of the Olympics, has set up their official Olympic photo group for people to share their photos of the events and of Vancouver.

Dogs on Flickr

Facebook

The IOC also has an official Olympic Games Page on Facebook. “Through the page, you can stay updated on activities and events at the Games, while sharing your own stories about what the Olympics mean to you,” says Alex Huot, head of social media for the IOC. “You’ll even be able to stay updated on future games even after this year’s Winter Olympics end.”

Alex also encourages people to use Facebook to become a fan of athletes and Olympics teams, play the Vancouver 2010 Official Minigame, and share photos.

Twitter

Twitter has a list of verified athletes from the Olympics who will be tweeting. Fans will of course be tweeting non-stop about things that happen at the Olympics throughout the events.

These are just a few of many ways fans of the Olympics can engage with the events on the web. How are you planning on staying connected?

Share and Enjoy:
  • Digg
  • del.icio.us
  • Facebook
  • NewsVine
  • Reddit
  • StumbleUpon
  • Google
  • Yahoo! Buzz
  • Twitter
  • Technorati
  • Live
  • LinkedIn
  • MySpace

« Previous PageNext Page »