SEO for Startups: Top 7 Lessons + A Trip to YCombinator
Posted by randfish
Last week, while in London, I received an email from Paul Graham, whom I’ve long admired, possibly even idolized a bit. He asked if I was available to come speak at a YCombinator SEO event in Mountain View. Tonight, I presented at that evented and thought I’d share my experiences, recommendations and yes, my presentation. Not everything that was discussed is public, in fact, much of it is “classified” at YC’s request. However, there’s so much good material that it would be criminal not to share.
First up, my presentation from the YCombinator SEO for Startups event (naturally, hosted on YC company and prior SEOmoz consulting client, Scribd):
SEO for Startups: YCombinator February 2010
Next, since it’s hard to do any slide deck justice with just the slides, a list of top advice and recommendations, not just from the slide deck, but from many years of interactions, consulting and Q+A help for startups:
- SEO as a Strategy, not a Tactic
Yelp uses SEO as a strategy. When their community finds something new in the neighborhood, content is created. They are limited in scale only by the physical world’s local businesses. Plus, it’s only natural that local businesses with good rankings will want to share those via a badge and a link; it’s only natural that their top contributors will want to share the reviews they’ve given. SEO is a strategy – it’s part of what makes them the business they are. If you’re just thinking in terms of keywords in the title and submitting to some directories, you’re going to get lapped by someone who understands how to make content, links, sharing & search demand an integral part of how users interact with their website. - Start SEO in the Concept Phase, Not After the Site is Built
It’s hard to do, particularly when you spend your first two years as a founder thinking SEO is a cross between black magic and BS, but SEO works best when it’s architected alongside a businesses marketing plan. I’ve mentioned in the past that I think VCs and angel investors should be asking about SEO in the first meeting – startups should be three steps ahead of that. - Build Accessibility First & Foremost
I come back time and time again to the SEO Pyramid. It all starts with unique content that engines can find and users find valuable. I’m now the proud owner of a Y Combinator t-shirt bearing the tagline “Make Something People Want.” All I’m asking is that you also make something Google (and Bing) can find, too. And, in concert with this advice, check out Perfecting Keyword Targeting & On-Page Optimization to help solve that puzzle. - SEO is NOT a One Time Event
Fire and forget works with smartbombs (or maybe not – scroll to section 5), but it doesn’t work with SEO. This is a constantly evolving field, and not so much because Google’s algorithm is changing all the time, but more so because 300 (or 30,000) competitors are constantly trying to produce better content and market it more effectively while the engines are constantly experimenting with new kinds of results and information. No product is good enough to survive without marketing – even Google itself just ran a Super Bowl ad. SEO is marketing, and as such demands the same attention. Ignore it, and you will fall by the wayside. - Analytics are a Religion
An ad salesman comes to you and tells you that 20% of your exact target market is reading a particular magazine. By putting in a full-page ad every month for the next year, you can ensure that they’ll all know your name and many will buy from you. But wait… How many saw it? How many took the desired action? How many heard about it from a friend or read a loaner copy on a flight? You’ll never know. With SEO, it’s the complete opposite – every action has a trackable reaction. If you ignore the data, use last-touch attribution or neglect to build serious models that track the value of your campaigns, you may as well blow the money on a giant billboard on the 101. Who knows? Maybe the right investor will drive by and decide to invest… Just don’t count on it. - Clever Tricks Aren’t that Clever (or New)
I promise that no hairbrained scheme to manipulate the search rankings by registering thousands of sites or scraping the web for open places to link or contacting 6,000 “friends” for a link exchange are either A) new or B) going to work. Apply your creativity in white hat ways and make sure it passes the Google web spam litmus test. And no, that doesn’t just mean it passes Google’s Quality Guidelines, it means you would happily show it to any engineer on the webspam team content in the knowledge that they’d actually WANT it to help your site rank better. - Don’t Let Search Dominate Your Traffic Sources
If Google sends 90% of your traffic, your business has real danger associated with it. Why aren’t people coming directly to your site, being passed links in email, getting Tweets and Facebook mentions that send traffic? Why is no one blogging about you, writing about you in the press, commenting in forums with links to your content? These “natural” signs tell a story of a real business providing real value. The 90-95% Google trafficked site says something strange is going on, and Google themselves are likely to figure that out sooner or later.
And last, but not least, I’d like to recognize some of the brilliant people and companies represented. It was humbling to receive such kind praise and attentitive ears from companies like:
- Apartment Rentals Site – AirBnB (whose founders were kind enough to give me a ride back to my hotel at SFO!)
- Dead Simple Publishing Site – Posterous (I learned the official way to pronounce it – “pastarus”)
- Concerts & Tour Dates Startup – Songkick
- Time Management Software Provider – RescueTime ( a local Seattle startup, and host of the Feb. 25 event)
- Gift Card Exchange Marketplace – Cardpool
- Real Time Search Startup – Scoopler
- Live Video & Chat Hub – Justin.tv
Tragically, the following brief set of photos from the event were taken on my new Android camera phone (yes, I’m such a Hacker News/Paul Graham geek that I had to pull it out):
YCombinator Founders Eating Dinner (noticeably absent in the photo was the single female founder – but they do have one!)
Luckily, there was plenty of Coke to help keep me hydrated (and caffeinated) during the event
The rush for pizza (apparently, The Flash is one of the founders they funded!)
Paul and Rand in the Anybots lab – thanks again, Paul; it was a fantastic experience
There were more than 40 companies in attendance, so there’s no way to name them all here, but the above represent some of the most active on the SEO panel and during the lengthy, but phenomenal Q+A. Later this week, SEOmoz’s own Danny Dover will be attending the Y Combinator meetup in Seattle, and he’d love to say hi and chat with folks there, and hopefully help to bring a good name to SEO.
p.s. At the end of the presentation, Paul noted that the startups owed me a debt for sharing information about SEO. I disagree, but who am I to pass up such a wonderful opportunity. My only request to the attendees was that, if they should see SEO being badmouthed on Hacker News to kindly step in and help others realize the power and legitimacy of this marketing channel.
Google Makes Facebook Pages a Higher Priority for Businesses
Filed under: Search Engine Marketing, Social Media Marketing
Google announced via Twitter this week, that public status updates from Facebook are now included in the search engine’s real-time search feature. That means the largest social network in the world is getting play in Google’s real-time search alongside Twitter, MySpace, and others, and these real-time results are often featured prominently on the first page of search results for the hottest queries.
Apparently only updates from Facebook PAGES are indexed, and according to Danny Sullivan, that includes links, status updates, photos, videos shared by page owners (not comments made by the fans). Any Facebook update (from regular user profiles) can be shared publicly, so I wonder why these aren’t being pulled. Results from Twitter and other places aren’t only from branded sources.
>>Become a fan of WebProNews on Facebook <<
This seems to indicate that brands should be getting a good amount of play for Facebook appearances in Google’s real-time search results, and possibly in the real-time search results in general (due to Facebook’s huge user-base). Right now, Facebook isn’t dominating the results, but that is bound to change with it being the largest (by far) social network on the web.
A lot of brands who don’t have Facebook pages in place are likely going to consider this a new reason to create one. Here are some tips for making a good one and promoting it.
This should also lead to Facebook Pages getting more fans, due to the increased exposure. Beware, however, that running a promotion on your Facebook Page may cost you ten thousand dollars, because Facebook’s policy guidelines indicate that you must get written approval from a Facebook account rep. In order to get one of those, you must spend that much in advertising, according to Eric Eldon of Inside Facebook.
Now Google’s real-time search results include (as listed by Sullivan) Facebook, MySpace, Twiter, Google Buzz, FriendFeed, Jaiku, Identi.ca, TwitArmy, Google News links, Google Blog Search links, new web pages, and freshly updated pages. At this point, Google generally only shows the real-time results for newsy/trending topics.
Note: At the Online Marketing Summit out in San Diego, WebProNews talked about a different kind of real-time search that involves local businesses, with RateItAll president Lawrence Coburn. It’s not local search as you would traditionally think of it, but it involves location, which one might consider a new kind of query.
Does Google Buzz Deserve All the Criticism It’s Gotten?
Google Buzz has been a magnet for skepticism, controversy, and criticism since it launched earlier this month. The skepticism is a result of past Google social media efforts not having the greatest track record. Much of the controversy and criticism has been the result of privacy, and more recently copyright concerns from users.
Google Buzz launched with auto-following, and among countless other complaints, that led to one woman complaining about being re-connected with her abusive ex-husband, just because they had previous correspondence through Gmail. Google addressed this, and has made various changes to Buzz since launch based on user feedback.
This week, blogger Jesse Stay raised the issue of content being shared on Buzz without the ads that go with it, while Google shows its own ads. Google quickly responded to this as well, saying that they expected to have the issue fixed by next week.
For all the criticism, there are still plenty of people out there that view Buzz as a good tool, and a step in the right direction from Google, with regards to social media. Some even think the extensive criticism has gone a bit further than Google deserves.
“As a big company, Google has an incredible microscope focused on their every activity,” Silicon Valley blogger Louis Gray tells WebProNews. “Those people who are naturally distrusting of large companies with high market share are aggressively looking for ways to highlight weakness or issues with Google Buzz. While Google no doubt made some early missteps, and has apologized for them, the reaction has far outweighed the potential issues.”
A common sentiment seen throughout the Blogosphere is that Google simply rushed Google Buzz out a little quicker than it should have. Even many of Buzz’s critics have no problem admitting that Buzz has a great deal of potential to thrive. I discussed this potential at length upon the launch of the service.
Right out of the box, it seemed clear that Google was onto something with Buzz that it had not been able to tap into before – a way of taking its existing services and building its own social network in and around those – a strategy some of us have been expecting for quite some time. Buzz quickly drew in users (some didn’t have much of a choice if they were Gmail users).
It’s important to consider that Buzz hasn’t even been around for an entire month yet. It’s already gotten tons of publicity (even though some has been negative, Google has been pretty good about turning much of that around). Publishers and bloggers have been quick to jump on the Buzz bandwagon and promote their Buzz profiles. How long did it take people to “get” Twitter? Some people still haven’t gotten there.
Google will be integrating Buzz into more of its products, and will no doubt be adding more useful features as time goes on, most likely making it more appealing to users. It’s just in Google’s nature to crank out new features for its products. The biggest advantage Google has with Buzz is that Google already has so many users among all of its products, and ultimately, it can put Buzz wherever it wants. I have a feeling Buzz has barely scratched the surface of what it will be. But we’ll see.
Will Bing Powering Yahoo Make SEO Easier?
There is an interesting discussion going on in our WebProWorld forum about search engine optimization post Microsoft-Yahoo deal. For those unfamiliar with the topic, Microsoft and Yahoo recently gained regulatory approval on a search and advertising deal announced last year, which will see Yahoo using Bing’s algorithm in its search results. The discussion is about whether or not this means businesses and webmasters will only have to worry about optimizing for 2 search engines (Google/Bing) rather than 3 (Google, Yahoo, and Bing).
Will you focus your efforts more heavily on Bing? Discuss.
What Bing Coming to Yahoo Means
It’s important to note that Microsoft and Yahoo still have plenty of details to work out before anyone knows just how the product of this deal will function. We know that Bing will be used in the back-end of searches on Yahoo, but we don’t know what other elements Yahoo will still be incorporating into the search experience. For example, Yahoo said last week that the companies will still be discussing how SearchMonkey and BOSS figure into the mix.
Optimizing for Yahoo is not going to be limited to showing up in Bing’s results. That’s not to say that showing up in Bing’s results won’t have its advantages for Yahoo search, but there is a lot more going on at Yahoo than that. The company has been stressing that it is still very much focused on search, and under the deal with Microsoft, Yahoo will still be controlling the user experience at Yahoo.com.
Right now, Yahoo.com has plenty of elements to consider, from news and trending topics, to a whole slew of “applications” that users can customize on their Yahoo homepage. Among these are Facebook and Flickr. If you want to get in front of Yahoo users, it’s not limited to Yahoo search results. That said, Yahoo search results also have their own thing going on. Keep an eye on the box that appears under the search box after you enter a query. It contains related queries, and “related concepts”. This is one area that could conceivably be independent from Bing (although that remains to be seen at this point). Yahoo is not shy about putting brands in these “related concepts” either. You can find WebProNews in there for a query like “ebusiness news”.
The point is, Yahoo has made it clear that it will continue to control the user experience, and that means there should be plenty of areas within Yahoo that are out of Bing’s control. This leads me to presume that Yahoo will not be something you’ll want to ignore, just because Bing is integrated into it. Remember that at this point, Yahoo controls a much greater percentage of the search market than Bing.
All of that said, you may want to pay closer attention to your Bing rankings if you haven’t done so in the past, because while Yahoo will still be Yahoo to its users, the deal also means there will be significantly more eyeballs on what Bing determines to be the most relevant results to searches.
Why Stop at Google, Yahoo, and Bing?
These may be the biggest three search engines in terms of market share in the United States, but there are still plenty of people using others. For one thing, YouTube is number 2. Not Yahoo or Bing. If you are concerned about simply being found where people are searching, you should have a YouTube presence. That of course means having a video strategy, but that doesn’t necessarily mean you have to have a huge video budget.
There are still people using Ask as well. In search industry coverage, it often gets overshadowed by the others, but there are still a lot of people using it. In fact, the Ask Network’s market share grew by 6% from December to January. Ask.com’s market share grew by 1%. A lot of people search with AOL. AOL’s search is powered by Google, but it doesn’t always return the same results as Google.
Facebook’s search market share grew by 13% in that same period of time. You may not think about Facebook for search as much, but people are spending more and more time on Facebook, and it stands to reason that they’ll be conducting more and more searches from Facebook. Granted, Facebook’s web search feature is powered by Bing, but that’s only a piece of the Facebook Search puzzle. If you don’t have a Facebook strategy, you may be missing out on a lot more searches. By the way, did you know that Facebook recently passed Yahoo as the 2nd most visited site (just under Google)?
These are just a few examples. People are searching from a lot more places. Rather than just optimizing for Google, Yahoo, and Bing, perhaps you should think about all of the places where your site/business would make sense when a user searches (consider niche sites as well).
Does the Yahoo/Bing deal make optimization easier? Weigh in with your thoughts.
Google Lets Users Find Results Based on Location
Google has added the ability to search by location to its list of search options. The option is called “nearby”.
“Location has become an important part of the way we search. If you’re a foodie looking for restaurant details, food blogs or the closest farmer’s market, location can be vital to helping you find the right information,” says Google Product Manager Jackie Bavaro.
“One of the really helpful things about this tool is that it works geographically — not just with keywords — so you don’t have to worry about adding ‘Minneapolis’ to your query and missing webpages that only say ‘St. Paul” or “Twin Cities,’” Bavaro adds.
Google has been using users’ locations to deliver search results for quite some time, but this marks the first time the search engine is actually letting users dictate when they want it to be used to retrieve results for specific queries. In local search, Google is generally pretty good at delivering nearby results anyway, but giving users this added little bit of control can’t hurt, and simply gives users another way to refine their results to match their preferences.
Users can view results by their default location, or set a custom location. The feature is currently only available on Google.com in English.