SEO for Startups: Top 7 Lessons + A Trip to YCombinator

Posted by randfish

Last week, while in London, I received an email from Paul Graham, whom I’ve long admired, possibly even idolized a bit. He asked if I was available to come speak at a YCombinator SEO event in Mountain View. Tonight, I presented at that evented and thought I’d share my experiences, recommendations and yes, my presentation. Not everything that was discussed is public, in fact, much of it is “classified” at YC’s request. However, there’s so much good material that it would be criminal not to share.

First up, my presentation from the YCombinator SEO for Startups event (naturally, hosted on YC company and prior SEOmoz consulting client, Scribd):

SEO for Startups: YCombinator February 2010

Next, since it’s hard to do any slide deck justice with just the slides, a list of top advice and recommendations, not just from the slide deck, but from many years of interactions, consulting and Q+A help for startups:

1. SEO as a Strategy, not a Tactic
   Yelp uses SEO as a strategy. When their community finds something new in the neighborhood, content is created. They are limited in scale only by the physical world’s local businesses. Plus, it’s only natural that local businesses with good rankings will want to share those via a badge and a link; it’s only natural that their top contributors will want to share the reviews they’ve given. SEO is a strategy – it’s part of what makes them the business they are. If you’re just thinking in terms of keywords in the title and submitting to some directories, you’re going to get lapped by someone who understands how to make content, links, sharing & search demand an integral part of how users interact with their website.
2. Start SEO in the Concept Phase, Not After the Site is Built
   It’s hard to do, particularly when you spend your first two years as a founder thinking SEO is a cross between black magic and BS, but SEO works best when it’s architected alongside a businesses marketing plan. I’ve mentioned in the past that I think VCs and angel investors should be asking about SEO in the first meeting – startups should be three steps ahead of that.
3. Build Accessibility First & Foremost
   I come back time and time again to the SEO Pyramid. It all starts with unique content that engines can find and users find valuable. I’m now the proud owner of a Y Combinator t-shirt bearing the tagline “Make Something People Want.” All I’m asking is that you also make something Google (and Bing) can find, too. And, in concert with this advice, check out Perfecting Keyword Targeting & On-Page Optimization to help solve that puzzle.
4. SEO is NOT a One Time Event
   Fire and forget works with smartbombs (or maybe not – scroll to section 5), but it doesn’t work with SEO. This is a constantly evolving field, and not so much because Google’s algorithm is changing all the time, but more so because 300 (or 30,000) competitors are constantly trying to produce better content and market it more effectively while the engines are constantly experimenting with new kinds of results and information. No product is good enough to survive without marketing – even Google itself just ran a Super Bowl ad. SEO is marketing, and as such demands the same attention. Ignore it, and you will fall by the wayside.
5. Analytics are a Religion
   An ad salesman comes to you and tells you that 20% of your exact target market is reading a particular magazine. By putting in a full-page ad every month for the next year, you can ensure that they’ll all know your name and many will buy from you. But wait… How many saw it? How many took the desired action? How many heard about it from a friend or read a loaner copy on a flight? You’ll never know. With SEO, it’s the complete opposite – every action has a trackable reaction. If you ignore the data, use last-touch attribution or neglect to build serious models that track the value of your campaigns, you may as well blow the money on a giant billboard on the 101. Who knows? Maybe the right investor will drive by and decide to invest… Just don’t count on it.
6. Clever Tricks Aren’t that Clever (or New)
   I promise that no hairbrained scheme to manipulate the search rankings by registering thousands of sites or scraping the web for open places to link or contacting 6,000 “friends” for a link exchange are either A) new or B) going to work. Apply your creativity in white hat ways and make sure it passes the Google web spam litmus test. And no, that doesn’t just mean it passes Google’s Quality Guidelines, it means you would happily show it to any engineer on the webspam team content in the knowledge that they’d actually WANT it to help your site rank better.
7. Don’t Let Search Dominate Your Traffic Sources
   If Google sends 90% of your traffic, your business has real danger associated with it. Why aren’t people coming directly to your site, being passed links in email, getting Tweets and Facebook mentions that send traffic? Why is no one blogging about you, writing about you in the press, commenting in forums with links to your content? These “natural” signs tell a story of a real business providing real value. The 90-95% Google trafficked site says something strange is going on, and Google themselves are likely to figure that out sooner or later.

And last, but not least, I’d like to recognize some of the brilliant people and companies represented. It was humbling to receive such kind praise and attentitive ears from companies like:

• Apartment Rentals Site – AirBnB (whose founders were kind enough to give me a ride back to my hotel at SFO!)
• Dead Simple Publishing Site – Posterous (I learned the official way to pronounce it – “pastarus”)
• Concerts & Tour Dates Startup – Songkick
• Time Management Software Provider – RescueTime ( a local Seattle startup, and host of the Feb. 25 event)
• Gift Card Exchange Marketplace – Cardpool
• Real Time Search Startup – Scoopler
• Live Video & Chat Hub – Justin.tv

Tragically, the following brief set of photos from the event were taken on my new Android camera phone (yes, I’m such a Hacker News/Paul Graham geek that I had to pull it out):

YCombinator Founders Eating Dinner (noticeably absent in the photo was the single female founder – but they do have one!)

Luckily, there was plenty of Coke to help keep me hydrated (and caffeinated) during the event

The rush for pizza (apparently, The Flash is one of the founders they funded!)

Paul and Rand in the Anybots lab – thanks again, Paul; it was a fantastic experience

There were more than 40 companies in attendance, so there’s no way to name them all here, but the above represent some of the most active on the SEO panel and during the lengthy, but phenomenal Q+A. Later this week, SEOmoz’s own Danny Dover will be attending the Y Combinator meetup in Seattle, and he’d love to say hi and chat with folks there, and hopefully help to bring a good name to SEO.

p.s. At the end of the presentation, Paul noted that the startups owed me a debt for sharing information about SEO. I disagree, but who am I to pass up such a wonderful opportunity. My only request to the attendees was that, if they should see SEO being badmouthed on Hacker News to kindly step in and help others realize the power and legitimacy of this marketing channel.

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Stats Put Android Ahead Of iPhone In Eight States

There’s encouraging news for Google in the Android vs. iPhone war.  A company that’s delivered more than one billion applications, games, ringtones, videos, and wallpapers to mobile users claims Android has topped the iPhone in terms of user concentration in eight states.

As the map below shows, these eight states are Arizona, Maryland, Montana, Nebraska, New Mexico, North Dakota, South Dakota, and Wyoming.  Then another five states are considered swing states, leaving the last 37 under Apple’s control.

Obviously, these findings don’t represent a true victory for Google even if they’re absolute facts.  The states associated with Android aren’t all chockfull of people, and eight to 37 isn’t a good ratio.  Apple fans are sure to point out that Myxer is relatively new to the stats game, as well.

Still, the data indicates that Android’s gained a lot of ground within a certain sample group, and that it’s done so at a more than reasonable pace.  What’s more, Myxer’s promised to update the map every quarter, meaning we’ll get a better idea of how things are trending as time goes by.

According to Myxer, “A total of one million unique users from both the Android and iPhone operating systems were used to make this comparison.”

Google Makes Facebook Pages a Higher Priority for Businesses

Google announced via Twitter this week, that public status updates from Facebook are now included in the search engine’s real-time search feature. That means the largest social network in the world is getting play in Google’s real-time search alongside Twitter, MySpace, and others, and these real-time results are often featured prominently on the first page of search results for the hottest queries.

Apparently only updates from Facebook PAGES are indexed, and according to Danny Sullivan, that includes links, status updates, photos, videos shared by page owners (not comments made by the fans).  Any Facebook update (from regular user profiles) can be shared publicly, so I wonder why these aren’t being pulled. Results from Twitter and other places aren’t only from branded sources.

>>Become a fan of WebProNews on Facebook <<

This seems to indicate that brands should be getting a good amount of play for Facebook appearances in Google’s real-time search results, and possibly in the real-time search results in general (due to Facebook’s huge user-base). Right now, Facebook isn’t dominating the results, but that is bound to change with it being the largest (by far) social network on the web.

A lot of brands who don’t have Facebook pages in place are likely going to consider this a new reason to create one. Here are some tips for making a good one and promoting it.

This should also lead to Facebook Pages getting more fans, due to the increased exposure. Beware, however, that running a promotion on your Facebook Page may cost you ten thousand dollars, because Facebook’s policy guidelines indicate that you must get written approval from a Facebook account rep. In order to get one of those, you must spend that much in advertising, according to Eric Eldon of Inside Facebook.

Now Google’s real-time search results include (as listed by Sullivan) Facebook, MySpace, Twiter, Google Buzz, FriendFeed, Jaiku, Identi.ca, TwitArmy, Google News links, Google Blog Search links, new web pages, and freshly updated pages. At this point, Google generally only shows the real-time results for newsy/trending topics.

Note: At the Online Marketing Summit out in San Diego, WebProNews talked about a different kind of real-time search that involves local businesses, with RateItAll president Lawrence Coburn. It’s not local search as you would traditionally think of it, but it involves location, which one might consider a new kind of query.

Global Internet Use Not Yet Universal

Going online in many countries, including developed ones is far from universal according to a new report by the World Internet Project (WIP).

The report was carried out by the Center for the Digital Future at the USC Annenberg School for Communication & Journalism, it found only half of the 10 reporting countries had more than a majority of Internet users.

Both developed and less-developed countries reported relatively low percentages of Internet users, including Mexico (32 percent), Portugal (37%), Cyprus and Colombia (45%), Czech Republic (51%), and Chile (55%).

Only three countries and regions report more than 60 percent of respondents as Internet users: Macao (61%), the United States (78%) and Sweden (80%).

“These findings reinforce that the Internet is not yet part of life for hundreds of millions of people around the globe — even in technologically advanced countries,” said Jeffrey I. Cole, director of the Center for the Digital Future, which created and manages the World Internet Project.

“And we are seeing large numbers of non-users even in countries with high levels of education and employment, long histories of Internet use, and high percentages of broadband installation.”

The report found notable differences between men and women and their use of online technology. In six of the WIP countries, eight percent or more men than women use the Internet (Chile, Colombia, Cyprus, Italy, Macao, Mexico). The gender gap is the largest in Mexico (16% more men than women are Internet users) and Colombia (15% more men than women.

In four of the WIP countries, the gap in Internet use between men and women is four percent or less, with the Czech Republic, Portugal, Sweden, and the United States reporting only slightly higher percentages of men than women as users.

“Countries that reported an average of five or more years of Internet use found key disparities in access to online technology,” said Cole.

“For example, many countries have a long way to go to increase Internet equality among men and women.”

Does Google Buzz Deserve All the Criticism It’s Gotten?

Google Buzz has been a magnet for skepticism, controversy, and criticism since it launched earlier this month. The skepticism is a result of past Google social media efforts not having the greatest track record. Much of the controversy and criticism has been the result of privacy, and more recently copyright concerns from users.

Google Buzz launched with auto-following, and among countless other complaints, that led to one woman complaining about being re-connected with her abusive ex-husband, just because they had previous correspondence through Gmail. Google addressed this, and has made various changes to Buzz since launch based on user feedback.

This week, blogger Jesse Stay raised the issue of content being shared on Buzz without the ads that go with it, while Google shows its own ads. Google quickly responded to this as well, saying that they expected to have the issue fixed by next week.

For all the criticism, there are still plenty of people out there that view Buzz as a good tool, and a step in the right direction from Google, with regards to social media. Some even think the extensive criticism has gone a bit further than Google deserves.

“As a big company, Google has an incredible microscope focused on their every activity,” Silicon Valley blogger Louis Gray tells WebProNews. “Those people who are naturally distrusting of large companies with high market share are aggressively looking for ways to highlight weakness or issues with Google Buzz. While Google no doubt made some early missteps, and has apologized for them, the reaction has far outweighed the potential issues.”

A common sentiment seen throughout the Blogosphere is that Google simply rushed Google Buzz out a little quicker than it should have. Even many of Buzz’s critics have no problem admitting that Buzz has a great deal of potential to thrive. I discussed this potential at length upon the launch of the service.

Right out of the box, it seemed clear that Google was onto something with Buzz that it had not been able to tap into before – a way of taking its existing services and building its own social network in and around those – a strategy some of us have been expecting for quite some time. Buzz quickly drew in users (some didn’t have much of a choice if they were Gmail users).

It’s important to consider that Buzz hasn’t even been around for an entire month yet. It’s already gotten tons of publicity (even though some has been negative, Google has been pretty good about turning much of that around). Publishers and bloggers have been quick to jump on the Buzz bandwagon and promote their Buzz profiles. How long did it take people to “get” Twitter? Some people still haven’t gotten there.

Google will be integrating Buzz into more of its products, and will no doubt be adding more useful features as time goes on, most likely making it more appealing to users. It’s just in Google’s nature to crank out new features for its products. The biggest advantage Google has with Buzz is that Google already has so many users among all of its products, and ultimately, it can put Buzz wherever it wants. I have a feeling Buzz has barely scratched the surface of what it will be. But we’ll see.

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